© 2010 Home Farm Day Nursery
Welcome to Home Farm
If a parent has a grievance about the nursery they should follow these guidelines.
Please remember there is usually a solution so always discuss issues straight away.
Firstly discuss with your key worker if appropriate.
Secondly discuss with the Nursery Manager or Deputy Manager whom is available at the nursery.
Thirdly you may complete a complaints form which are located on the parents information board in the lobby.
Finally if you do not consider that the issues have been resolved contact:-
Home Farm Day Nursery Limited
634 Birmingham Road
B61 0QB Tel: 0121 453 4678
If you wish to contact OFSTED you may do so in writing or by telephone:-
The National Business Unit
M1 2WD Tel: 0300 123 1231
Policies and Procedures
Aims & Objectives
Meet The Team
Humphrey the Home Farm Horse